Aladeng (hereinafter referred to as "we" or "company") is well aware of the importance of personal information security, and we will adopt security protection measures in accordance with laws and regulations to protect your personal information and privacy. Therefore, we have formulated the "Aladeng Privacy Policy" (hereinafter referred to as "this "Privacy Policy"") and remind you: Before using our products and/or services or submitting personal information, please read carefully and thoroughly understand this "Privacy Policy" 》, after confirming that you fully understand and agree to use related products and services, this "Privacy Policy" applies to our products and/or services that display this privacy policy or link to this privacy policy. We will collect and use your information in accordance with the privacy policy, but we will not collect personal information in a mandatory bundle just because you agree to this privacy policy.
We attach great importance to the protection of users' personal information and will treat this information with a high degree of diligence and prudence. When you download, install, open, browse, register, log in, and use (hereinafter collectively referred to as "use") our products and/or services, we will collect, store, use, share, disclose and protect in accordance with this "Privacy Policy" Your personal information. We hope to introduce to you our handling of your personal information through this "Privacy Policy", so we once again recommend that you read all the terms of this "Privacy Policy" carefully and completely. Among them, important contents such as exemption or limitation of liability clauses will be reminded in bold form, and you should read them emphatically.
Our products and/or services described in this "Privacy Policy" will vary according to the mobile phone model, system version, software application version and other factors you are using. The final products and services are subject to our products and/or services you use. If you do not agree with the content of this "Privacy Policy", our products and/or services will not operate normally, and we will not be able to provide you with complete products and services. At the same time, please stop using our products and/or immediately service.
This "Privacy Policy" applies to the products and/or services we provide to you, regardless of whether you obtain our products and/or services through computer equipment, mobile devices or other terminal devices.
Our products and/or services include or link to information or other services (including websites) provided by third parties. Such third-party services are operated by relevant third parties. Your use of such third-party services (including any personal information you provide to such third parties) is subject to the third party's terms of service and privacy policy (not this "Privacy Policy"), and you need to read its terms carefully . Please properly protect your personal information and provide it to others only when necessary. This "Privacy Policy" only applies to the information we collect, save, use, share, and disclose. It does not apply to any third party services or third party information usage rules. We use information provided by you to any third party We do not assume any responsibility.
Personal informationrefers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person, including personal identification information (name, date of birth, ID number, including identity Certificate, military certificate, passport, driver's license), facial features, address, contact number, address book, network identification information (including account name, account nickname, email address, and password and password protection questions and answers related to the foregoing); Property information, transaction information, personal Internet records (web browsing records, click records, etc.), personal common device information (including hardware model, device MAC address, operating system type, software list unique device identification code, IMEI/Android ID/IDFA/ OPENUDID/GUID, SIM card IMSI information describes the basic information of personal terminal equipment), personal location information. Personal sensitive information refers to personal information that, once leaked, illegally provided, or misused, will endanger the safety of people and property, and easily lead to personal reputation, physical and mental health damage, or discriminatory treatment. Personal sensitive information in this privacy policy includes: including personal identification information (ID number, including ID card, military ID, passport, driving license), facial recognition features; property information, transaction information; network identification information (including account name , Account nickname, email address, and the aforementioned password and password protection questions and answers); other information (including address book, personal phone number, mobile phone number, itinerary information, web browsing history, precise location information). In order to provide you with better products and services, when you use the following services, functions and settings, we will collect and use your personal information in the following ways:
2.1 Personal information that you provide to us and that we automatically collect
2.1.1 Registration information. We will collect your nickname, avatar, and mobile phone number for the information you fill in and/or provide when you register, log in, or use our products and/or services. The collection of this information is to help you complete account registration and protect your account security . Mobile phone numbers are sensitive information, and this type of information is collected to meet the network real-name system requirements of relevant laws and regulations. If you do not provide such information, you will not be able to use our services normally.
2.1.2 Log information. When you use our products and/or services, we will automatically collect your use of our services and save them as relevant logs.
2.1.3 Equipment or application information. The mobile device or application contains a unique application number. For example, the configuration information, device version number, device identification code, etc. provided by the mobile device, browser or other programs used to access our products and services. For security reasons, our products and/or services need to record hardware data such as hardware model, operating system version number, International Mobile Equipment Identity (IMEI), and network device hardware address (MAC). For security reasons, we will record the IMSI information of the watch’s SIM card to match the watch’s IMEI number. When you unbind the SIM card or replace the SIM card, we will restore the watch to its factory settings.
2.1.4 Location information.When you turn on the device positioning function and use our products and/or services based on location-based services, after obtaining your consent, we will use various information for positioning so that you do not need to manually enter your own geographic coordinates. Relevant services are available. We will collect the location information of the mobile phone and the bound watch terminal for the basic positioning, my location, and fence reminder functions in the software. In addition, when you use the basic positioning, my location, and fence reminder functions, we will continue to locate the watch (every 1 minute-30 minutes) to achieve the function while the function is on. You can stop providing your geographic location information to our products and/or services by turning off the positioning function. We understand that most mobile devices allow you (for specific products or services) to turn off location services. Please contact you for specific suggestions Service providers or manufacturers of mobile devices.
2.1.5 Camera. When you use WeChat to choose the function of sending pictures, binding the watch, and video call, after obtaining your express consent, turn on the camera permission. Refusal to provide this information will only make you unable to use the above functions, but will not affect your use of other functions. Function. The above-mentioned information is personally sensitive, and refusing to provide this information will only make you unable to use the above-mentioned functions. We understand that the above content is sensitive information, and we will not store the captured pictures and videos on the server after obtaining camera permissions.
2.1.6 Make a call. When you make a call to the watch or call a customer service in the app, we will enable the call permission if you expressly indicate it. Refusal to provide this information will only make you unable to use the above functions, but will not affect your use of other functions. We will store the above information in an encrypted manner. Unless you choose or comply with relevant laws and regulations, we will not provide the above information to the outside world, or use it for other purposes than the above functions.
2.1.7 Read and write local storage. When you set your avatar, send pictures in WeChat chat, and self-update in the settings, we will read and write your local storage. We will store the above information in an encrypted manner. Unless you choose by yourself or comply with relevant laws and regulations, we will not The above information will be provided externally or used for other purposes than the above functions.
2.1.8 Recording. When WeChat sends voices, sets an alarm for the watch, sets a ringtone for the watch, or makes a video call, we will enable the recording permission under your explicit circumstances. The above-mentioned information is personally sensitive. Refusal to provide this information will only make you unable to use the above-mentioned functions, but will not affect your use of other functions. We understand that the above content is sensitive information, and we will not store the captured pictures and videos on the server after obtaining camera permissions.
2.1.9 Address book information. When you use the recommended address book friend function, after obtaining your express consent, we will only collect the irreversibly encrypted information of your address book to detect whether the mobile phone address book members are bound to the watch, and to help children add friends . The above information is personal sensitive information. Refusal to provide this information will only make you unable to use the above functions, but will not affect your normal use of other functions of our products and/or services. In addition, you can also turn off related functions at any time.
2.1.10 Watch call records. When you use the call record function of the watch, after obtaining your express consent, we will obtain the call record of the bound watch, which is used to enable the rejection of calls from strangers. The rejection record of strangers on the watch will be displayed in "Aladeng "In the client. The above-mentioned information is personally sensitive information, and refusal to provide this information will only make it unavailable to you. The above functions do not affect your normal use of other functions of our products and/or services. In addition, you can also turn off related functions at any time.
2.1.11 Watch phone number. After your watch is bound, after obtaining your express consent, we will collect the phone number of the watch and use it to obtain the child's watch number. When a new phone card is inserted into the watch while it is bound, we will also collect the phone number of the watch again. We will store the above information in an encrypted manner. Unless you choose or comply with relevant laws and regulations, we will not provide the above information to the outside world, or use it for other purposes than the above functions.
2.1.12 Step number information. When you use the exercise function in the watch, we need to collect your step count information and compare it with users on the step count leaderboard. This information is sensitive information. Refusal to provide this information will only make you unable to use the parent display and sports ranking functions, but it will not affect your normal use of other functions of the "Aladeng" software.
2.1.13 Picture recognition. When you use the watch Ziteng to recognize things, we will upload the picture to the business server for picture recognition and return the corresponding result, so as to realize the corresponding function. We understand that the above content is sensitive information and will not store the image in the server after the image recognition is completed.2.2 When you use Aladeng's search service, we will collect your search keyword information and device information. In order to provide efficient search services, some of the aforementioned information will be temporarily stored in your local storage device. You understand and agree that if your search keyword information cannot identify your personal identity alone or in combination with other information, it is not personal information in the legal sense, so we have the right to use it for other purposes; only when When your search keyword information can identify your personal identity alone or in combination with other information, during the combined use, we will use your search keyword information as your personal information, and follow this together with your search history. "Privacy Policy" handles and protects it.
2.2 When you use Aladeng's search service, we will collect your search keyword information and device information. In order to provide efficient search services, some of the aforementioned information will be temporarily stored in your local storage device. You understand and agree that if your search keyword information cannot identify your personal identity alone or in combination with other information, it is not personal information in the legal sense, so we have the right to use it for other purposes; only when When your search keyword information can identify your personal identity alone or in combination with other information, during the combined use, we will use your search keyword information as your personal information, and follow this together with your search history. "Privacy Policy" handles and protects it.
2.3 When you participate in relevant marketing activities held by us, we will collect your name, mailing address, and contact information according to the needs of the activity. This information is necessary for you to receive a transfer or gift. If you refuse to provide this information, we will not be able to transfer or issue a gift to you.
2.4 We will make statistics on the usage of our products and/or services, and will share these statistics with the public or third parties to show the overall usage trend of our software and related services. However, these statistics will not contain any personal information about you.
2.5 When you use the "Habit Cultivation" function to redeem goods, the specific service will comply with the corresponding privacy policy, and our products and/or services will not collect your personal information through these functions.
2.6 Exceptions to obtaining authorization and consent before collection and use Please note: In the following situations, the collection and use of personal information does not require your prior authorization and consent:
2.6.1 Directly related to national security and national defense security;
2.6.2 It is directly related to public safety, public health, and major public interests;
2.6.3 It is directly related to criminal investigation, prosecution, trial, and execution of judgments;
2.6.4 In order to protect your or other individuals' major legal rights and interests such as life and property, but it is difficult to obtain the consent of the person;
2.6.5 The personal information collected is disclosed to the public by you yourself;
2.6.6 Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
2.6.7 Necessary to provide you with products or services according to your requirements;
2.6.8 Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures;.
2.6.9 Other circumstances stipulated by laws and regulations.
2.7 Use of personal information after de-identification/anonymization After collecting your personal information, we will use technical means to de-identify or/and anonymize the data in a timely manner. On the premise of not divulging your personal information, we have the right to mine, analyze and utilize the anonymized user database (including commercial use).
2.8 When necessary, we will use your information for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes, and strive to ensure the security of the products and services we provide to you;
2.9 We will use your information to better understand how you access and use our services through data analysis, so as to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions Wait.
2.10 Please note that unless you delete or refuse our collection and use through system settings, all personal information you provide when using our products and/or services will continue during your use of our products and/or services Authorize us to use within the scope of this "Privacy Policy". After you cancel your account, we will stop providing you with our products and/or services, delete your personal information according to your request, or make anonymization, except as otherwise provided by laws and regulations.
2.11 When we want to use information for other purposes not specified in this privacy policy, we will seek your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will seek your consent in advance.
2.11 Invoking Device Permissions During the process of providing services, we will call some of your device permissions. The following are the application permission names, corresponding functions, and usage scenarios or purposes corresponding to our calling permissions.
You can choose to turn off some or all of the permissions in the settings of the device, thereby denying us the collection of corresponding personal information. In different devices, the permission display method and the closing method will be different. For details, please refer to the instructions or guidelines of the device and system developer.
3.1 You understand and agree that when you use our products and/or services, in order to make your access experience easier, we will use various technologies to collect and store information, which will be sent to your device in the process One or more cookies or anonymous identifiers.
3.2 When you use our products and/or services, we will use cookies and similar technologies to collect your information to understand your preferences and usage habits, eliminating the need for you to enter repeated information, consulting or data analysis, and timely Identify and prevent security risks. Cookies can also help us count traffic information, analyze page design and the effectiveness of advertisements.
3.3 We will not use cookies for any purpose other than those stated in this "Privacy Policy". You can save or delete cookies according to your own preferences, and you can also clear all relevant details of cookies stored in the software or web pages.
4.1 We will treat your information with a high degree of diligence. After obtaining your explicit consent, we will share your personal information with the third party if the third party has a need for personal information. In addition, we will share your personal information with relevant third parties in accordance with the requirements of laws and regulations or mandatory government requirements or judicial rulings.
4.2 After obtaining your consent, we will share your personal information with our related parties if the related parties have personal information needs. Subject to the personal information use methods and purposes that you agree to in this Privacy Policy, we will only share necessary personal information with related parties. If related parties need to use personal information beyond the scope of the aforementioned authorization due to business needs, they will again seek your authorization and consent.
4.3 In order to achieve certain purposes stated in this "Privacy Policy", some of our services will be provided by authorized third parties. We will share some of your personal information with these authorized third parties to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide such services. Authorized third parties have no right to use the shared personal information for any other purpose.
4.4 You agree that we share information with the following authorized third parties:
4.4.1 Software service provider, smart device provider or system service provider. When third-party software, equipment, and systems are combined with our products and/or services to provide you with location-based services, we will collect your location information and related device information based on your authorization and settings for system positioning (such as The hardware model, operating system version number, international mobile equipment identification number (IMEI), network equipment hardware address (MAC)) are provided to the aforementioned providers, and other information you fill in will be included under special circumstances. If you refuse the collection and use of such information, you can make settings in the device system or turn off the software that provides services.
4.4.2 Advertising service providers. Without your authorization, we will not share your personal information with advertising service providers. However, we will share user portrait tags that are difficult to identify your personal identity with advertising service providers to help them increase the effective reach of advertising without identifying your personal identity. For example, only after advertisers agree to comply with our advertising regulations, we will tell advertisers how effective their ads are, or how many people have seen their ads or installed apps after seeing them, or contact these partners Provide statistical information that cannot identify individuals (for example, "female, 25-29 years old, located in Beijing") to help them understand their audience or customers.
4.5 For third parties with whom we share your personal information, we will investigate their data security capabilities and environment, sign strict confidentiality agreements with them, and require them to comply with the method and purpose you agree to, in accordance with this "Privacy Policy" and Any other relevant confidentiality and security measures to handle your personal information.
4.6 With the development of our business, we and our related parties have conducted mergers, acquisitions, asset transfers or similar transactions. If the transfer of personal information is involved, we will require companies and organizations that have received your personal information to continue to accept this privacy Restricted by the policy, otherwise, we will require the company or organization to re-seek your authorization and consent.
4.7 Without your prior consent, we will not share your personal information with any third party other than the company and its affiliates, except in the following circumstances:
4.7.1 Obtain your explicit authorization in advance;
4.7.2 You share with a third party on your own;
4.7.3 Directly related to national security, national defense security, public security, public health, and public interests;
4.7.4 According to the requirements of applicable laws and regulations, compulsory administrative and judicial requirements to disclose or provide, or directly related to criminal investigation, prosecution, trial, and execution of judgments. Under the premise of complying with laws and regulations, when we receive the aforementioned request for information disclosure, we will require the other party to issue corresponding legal documents, such as subpoenas or investigation letters. We will carefully review all requests to ensure that they have a legal basis and are limited to data that the administrative and judicial departments have legal rights to obtain for specific investigation purposes;
4.7.5 Within the scope permitted by laws and regulations, it is necessary to maintain the legitimate rights and interests of other users of "Aladeng", the company and its affiliates, such as the life and property, or the safe and stable operation of rights protection products or services, such as search, prevention, and disposal Fraud and other illegal activities and reduction of credit risk, etc. (excluding the disclosure or provision of personal information for profit purposes in violation of the commitments made in this Privacy Policy);
4.7.6 Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
4.7.7 Other circumstances stipulated by laws and regulations.
4.8 We will not transfer your personal information to any company, organization or individual other than us and its affiliates, except in the following circumstances:
4.8.1 Obtain your explicit authorization or consent in advance;
4.8.2 Meet the requirements of laws, regulations, legal procedures, or mandatory government requirements or judicial rulings;
4.8.3 If we or our affiliates are involved in mergers, divisions, liquidation, assets or business acquisitions or sales and other transactions, your personal information is transferred as part of such transactions, we will ensure that such information is transferred Time confidentiality, and do our best to ensure that new companies and organizations that hold your personal information continue to be bound by this privacy policy, otherwise we will require the companies and organizations to re-seek authorization and consent from you.
4.9 We will only publicly disclose your personal information under the following circumstances:
4.9.1 Obtain your explicit consent;
4.9.2 Based on laws and regulations, legal procedures, litigation or mandatory requirements of government authorities.
4.10 Exceptions to obtaining prior authorization and consent when sharing, transferring, and publicly disclosing personal information In the following situations, the sharing, transfer, and public disclosure of personal information does not require prior authorization and consent from the subject of personal information:
4.10.1 Directly related to national security and national defense security
4.10.2 is directly related to public safety, public health, and major public interests;
4.10.3 Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4.10.4 For the purpose of protecting the life, property and other major legal rights of the personal information subject or other individuals, but it is difficult to obtain the consent of the person; personal information disclosed by the personal information subject to the public on his own; collecting personal information from legally publicly disclosed information Information, such as legal news reports, government information disclosure and other channels.
4.11 Software Development Kit (SDK). The SDK technology is provided by a third-party organization that we have cooperated with, and we can only know the permissions required to obtain authorization. The third-party organization will need to collect your information, and we can only know the sensitive information to be collected that it has explicitly disclosed to us. For the permissions required by third-party organizations and the sensitive information to be collected clearly disclosed to us, please refer to the "SDK Technical Description Document" for details.
5.1 The location of information storage. In accordance with the provisions of laws and regulations, we store your personal information collected and generated during domestic operations in the People's Republic of China. If cross-border transmission is required, we will separately obtain your authorization and consent.
5.2 Storage period. In order for you to be able to use our products and/or services and effectively deal with disputes that arise, in addition to meeting the mandatory requirements of the Cyber Security Law for data retention, the data storage period is 20 years. After the above period, we will delete or anonymize your information (that is, process your personal information so that your identity cannot be identified by any third party). If we change the data storage time, we will You will be notified in advance. After canceling your account, we will stop providing you with products and services, and delete your personal information or make anonymization based on your request, unless otherwise provided by laws and regulations.
5.3 Stop operations. If we terminate the service or operation, we will notify you of the suspension of operations in the form of one-by-one delivery or announcement at least 30 days in advance, and promptly stop collecting your personal information. After terminating the service or operation, the personal information we hold will be deleted or anonymized. At the same time, the personal information entrusted to the third party will be required to terminate the cooperation and delete or anonymize your personal information in accordance with the agreement. In order to better protect your rights and interests, we will provide you with channels to download, copy and destroy your personal information. To ensure security, you need to provide a written request or prove your identity in other ways.
5.4 Safety measures
5.4.1 We attach great importance to the security of your personal information, and will strive to adopt various reasonable security measures (including technical aspects and management aspects) in line with industry standards to protect your personal information, prevent the personal information you provide, and prevent data from being compromised. Improper use or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.
5.4.2 We will use encryption technology, anonymization and other reasonable and feasible means to protect your personal information, and use trusted protection mechanisms to prevent your personal information from being maliciously attacked.
5.4.3 We will establish a special security department, security management system, and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audits on data and technology in a timely manner.
5.4.4 Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious methods, in the Internet industry, even if you do your best to strengthen security Measures cannot always guarantee the 100% security of the information. We will do our best to ensure the security of the personal information you provide to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility. You know and understand that the system and communication network used by you to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing personal information such as your account password to others.
5.5 We will formulate emergency response plans, and immediately activate emergency plans when user information security incidents occur, and strive to prevent the impact and consequences of such security incidents from expanding. Once a user information security incident (leakage, loss, etc.) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and impact of the security incident, the disposal measures we have taken or will take, and you can Suggestions on self-prevention and reduction of risks, remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident in the form of push notifications, emails, letters, text messages, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to make announcements. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of relevant regulatory authorities.
5.6 We would like to remind you in particular that the personal information protection measures provided in this "Privacy Policy" only apply to our products and/or services. Once you leave "Aladeng" and related services, browse or use other websites, services and content resources, we have no ability and obligation to protect any personal information you submit in applications and websites other than our products and/or services, regardless of We do not assume any legal responsibility for whether you log in or browse the above software or website based on "Aladeng" links or guidance.
Aladeng respects your rights to your personal information. The following is a list of your legal rights and how we will protect your rights. Please note that for security reasons, we will verify your identity before processing your request. For your reasonable request, we do not charge fees in principle. However, for repeated requests that exceed reasonable limits, we will charge a certain amount of cost depending on the situation. If processing your request requires high costs or other significant difficulties, we will provide you with other alternative methods to protect your legitimate rights and interests with your consent. We will reject requests that are unreasonably repeated, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very unrealistic. In addition, if your request directly involves national security, national defense security, public health, criminal investigation, etc., directly related to public interest, or will cause serious damage to the legitimate rights and interests of you or other individuals or organizations, we will not be able to respond to your request. ask.
6.1 Right to be informed: We announce this privacy policy to inform you how we handle your personal information. We are committed to transparency in the use of your information.
6.2 Access right: You can directly query or access your personal information in our product or service interface. If you are unable to inquire or access your personal information by yourself, or encounter any problems in the process of exercising your data access rights, you can request access by contacting our data protection officer at 281635045@qq.com, or you can request access to your Copy of personal information.
6.3 Right of correction: When you find that the personal information we process about you is wrong or incomplete, you have the right to request us to make corrections or supplements. For some of your personal information, you can directly correct or modify it on the relevant function page of the product or service. For the personal information that has not been provided to you to modify the channel by yourself, you can request to correct or supplement your personal information by contacting our data protection officer at 281635045@qq.com.
6.4 Right to delete: When you discover that we have collected and used your personal information in violation of laws, administrative regulations or the provisions of this privacy policy, you have the right to request us to delete the relevant personal information. You can ask us to delete or anonymize the personal data you submitted by contacting our data protection officer at 281635045@qq.com.
6.5 Right to withdraw consent: Each business function requires some basic personal information to be completed (see the "How We Collect and Use Your Personal Information" section of this privacy policy). For the collection and use of additional personal information, you can give or withdraw your authorization and consent at any time. If you withdraw your authorization and consent, we will no longer be able to provide you with services corresponding to the withdrawal of your consent or authorization. After you withdraw your consent, we will no longer process the corresponding personal information, but your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization. You can delete information, turn off device functions, etc. After you give your consent, we will no longer process the corresponding personal information, but your decision to withdraw your consent will not affect the previous personal information processing based on your authorization . You can change the scope of your authorization to continue to collect personal information or withdraw your authorization by deleting information, turning off the function of the device, etc. If you encounter any problems during the exercise of the right to withdraw consent, you can contact our data protection officer at 281635045@qq.com.
6.6 Right to logout: You can log in to the APP through the "Aladeng" client -> click "Me" -> click "Settings" -> click "Logout" to apply for a logout account. Before you cancel your account, we will verify your personal identity, security status, and device information. You know and understand that the act of canceling your account is irreversible. Once you cancel your account, we will stop providing you with relevant services and follow Your request to delete all information about your account or make it anonymized, except as otherwise provided by laws and regulations.
6.7 Right to complain: You have the right to make a complaint by calling 0571-87311929 to contact online customer service, and we will respond to your request as soon as possible. If you are not satisfied with our response, especially our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cybersecurity and informatization, public security, city supervision, etc., or to a court with jurisdiction File a lawsuit.
6.8 When your information has one of the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request for correction, deletion, or cancellation of information;
6.8.1 Related to national security and national defense security;
6.8.2 Related to public safety, public health, major public interests, etc.;
6.8.3 Related to criminal investigation, prosecution, trial and execution of judgments, etc.;
6.8.4 There is sufficient evidence to show that you have subjective malice or abuse of rights;
6.8.5 Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6.8.6 Involving trade secrets;
6.8.7 Other circumstances stipulated by laws and regulations.
The protection of children's personal information is a basic principle of Aladeng. We will collect, use or disclose the personal information of children or minors when permitted by laws and regulations, the guardian's explicit consent, or the protection of rights and interests is necessary. And with the assistance and supervision of children and their guardians, protect children's personal information:
7.1 For data that can be identified as children’s personal information, we will collect, use or disclose children’s or minors’ personal information.
7.2 If you are a minor, you should obtain the consent of your guardian in advance before using related services, and read this "Privacy Policy" together under the guardianship and guidance of the guardian.
7.3 During the process of registering an account or using the service, you need to fill in some necessary information. If you are a child under the age of 14, please obtain the consent of your guardian before filling in, and fill in the relevant information with your guardian.
7.4 We have established a personal information protection mailbox 281635045@qq.com, and we will have a dedicated person responsible for handling matters related to the protection of children's personal information. We will also develop an internal special system for the protection of children's personal information.
7.5 We will try our best to use various security technologies and procedures to establish a complete management system to protect the personal information of minors to avoid unauthorized access, use or disclosure, but we still need to pay attention to that any security measures are not completely reliable .
7.6 If you are the guardian of a minor, when you have any questions about the personal information of the minor you are guarding, please call the official customer service hotline: 4008823881 or contact our data protection officer at 281635045@qq.com, we Will respond to your request as soon as possible.
In order to provide you with better services, our products and/or services will be updated and changed from time to time. We will revise this "Privacy Policy" in due course. Such amendments form part of this "Privacy Policy" and are equivalent to this "Privacy Policy". The validity of the Privacy Policy. However, without your explicit consent, we will not reduce your rights according to the currently effective "Privacy Policy". After this "Privacy Policy" is updated, we will issue an updated version on the "Aladeng" platform (i.e. mobile application client), and remind you of the updated content in an appropriate way before the updated terms take effect, so that you can understand this " The latest version of the Privacy Policy.
For major changes, we will also provide a more significant notice and re-obtain your consent (we will use methods including but not limited to emails, text messages, private messages or special reminders on the browsing page to explain the details of the "Privacy Policy" change content)
9.1 If you have any questions, comments or suggestions about this privacy policy or your personal information related matters, please send an email to 281635045@qq.com. Call 4008823881 customer service hotline and other ways to contact us.
9.2 Generally, we will reply within fifteen working days. If you are not satisfied with our response, especially our personal information processing behavior has harmed your legitimate rights and interests, you can also seek solutions through the following external channels:
9.3 If part of the content of this agreement is deemed invalid by the law, the rest of the content is still valid, and the invalid content is still valid within the maximum scope permitted by the law in accordance with the contractual purpose of the corresponding clause.
10.1 The title of this "Privacy Policy" is set for convenience and reading only, and does not affect the meaning or explanation of any provisions in this "Privacy Policy".
10.2 If you have comments or suggestions on this "Privacy Policy" or its functions related to the collection, storage, use, sharing, disclosure, and protection of your personal information, you can use the "Aladeng" function page or the "Aladeng" user feedback channel Feedback or complaints. We will give you feedback as soon as possible after receiving your comments and suggestions.
10.3 The copyright of this "Privacy Policy" belongs to the company. Within the scope permitted by law, the company reserves the right of final interpretation and modification.
10.4 If you have any questions or concerns about our privacy policy or practices, and if you have any questions, comments or suggestions about this policy, our privacy measures, and your information, you can contact us in the following ways: